Assisting you during COVID-19 | Melbourne City Toyota

Assisting you during COVID-19

We are ready and willing to assist you with sales, service and repairs – in ways that prioritise your health and safety. If you visit one of our locations, please respect best-practice hygiene and social distancing guidelines issued by the Government. We also offer practical online solutions for your convenience and peace of mind.

Opening Hours here.


26 March 2020

Subject: Virtual Handovers & Trading Hours Update

To minimise physical interaction, we now only do virtual handovers (instead of physical handovers) for guests picking up a newly purchased car. We will (1) give you the keys and documentation in person, and (2) explain the car details in depth over the phone or video call to ensure you still get a comprehensive explanation on your vehicle.

Another measure to reduce physical connection is that we now close at 5pm instead of 6pm. All department trading times here.


23 March 2020

Subject:  Social distancing and hygiene practices at Melbourne City Toyota


Dear Beloved Guests of MCT,

Following the Australian Federal & State Governments' Stage 1 shut down of non-essential business activity and gatherings (announced on 22 March 2020), Melbourne City Toyota will continue to remain open (as permitted) but with heightened awareness of social distancing and hygiene.

We urge the Melbourne community to do the right thing by keeping a 4 sqm distance from each other (2x2m).

We recommend phone & online communication where possible. Online chat, enquiries online, social media, buying online with Order & Collect, booking your service online, and browsing stock on our website - they are all readily available to you. So please take advantage of these safer contact methods during this time.

Let’s work together for the safety of wider Victoria and Australia. Stay safe!


Best Regards,

Rod Ayoubi

Managing Director - Melbourne City Toyota

Just some of Melbourne City Toyota's advantages:

  • Toyota Access
  • Toyota Genuine Parts
  • Toyota Certified Advantage
  • Toyota Used Cars
  • Toyota Insurance Advantage
  • Toyota Fleet Specialist